Accountability & Performance Conversations for Leaders

A Practical Leadership Program for Managers and Directors Responsible for Results

Increase accountability and performance in your operation with immediately actionable techniques!

FORMAT

  • 3-Hour Live Workshop + real operational discussion

  • Tools, frameworks, and templates provided

  • Follow-up group session 2 weeks later.

Next Workshop :
Contact us to discuss a session for your team

BEST FOR

  • Leaders struggling to achieve predictable delivery of results through their teams.

  • Operations Managers

  • Plant Managers

  • Department Leaders

  • Directors leading multiple teams or functions

  • Leaders who manage other managers

THE PROBLEM

You don’t need another class on “how to give feedback.”

You need a way to ensure performance actually improves — across teams, departments, and layers of leadership.

At the Manager and Director level, accountability failures don’t stay small. They multiply:

  • Standards drift

  • High performers disengage

  • Managers avoid tough conversations

  • You become the escalated problem-solver

This workshop is built specifically for leaders who are responsible for performance through other leaders.

WHAT YOU’LL LEARN

In this 3-hour leadership lab, you will learn how to:

  • Clarity Before Confrontation
    Prevent performance problems by defining expectations precisely.

  • The Senior Leader Conversation Model
    A repeatable structure for calm, fact-based, high-impact dialogue.

  • Holding Managers Accountable
    How to elevate your leadership bench instead of compensating for it.

  • Building a Culture of Follow-Through
    Turn accountability into a norm — not an event.

This Is Not a Generic Communication Course

Most programs teach conversation techniques.

This program focuses on:

  • Holding managers accountable for how they lead

  • Eliminating gray areas in expectations

  • Diagnosing skill gaps vs. will gaps vs. system gaps

  • Escalating appropriately without damaging trust

  • Building a culture of predictable follow-through

We address accountability as a leadership system — not a single conversation.

What You’ll Walk Away With

By the end of this workshop, you will be able to:

  • Structure clear, direct performance conversations without emotional escalation

  • Establish measurable expectations that prevent recurring issues

  • Stop rescuing underperforming managers

  • Align standards across teams or sites

  • Increase ownership at every level

Participants leave with:

  • A practical accountability framework

  • A plan to strengthen performance culture immediately

Meet your Instructor - Jeff Lasselle

An accomplished operations executive with over 30 years of experience leading, coaching, and mentoring teams at the department, site, and regional levels within large multinational organizations. Known for building high-performing teams and fostering strong safety cultures, Jeff has consistently delivered operational excellence in complex environments.

To learn more, go to About page.

FAQs

  • We can schedule training pretty much anywhere! Please contact us to request a workshop at your location for your team. Thank you!

  • Yes! We are frequently customize our training topics and workshops to meet the needs of clients. If you would like to suggest a topic that would help your team, please contact us through the Contact form. Thank you!

  • For workshops scheduled for a specific company, the purchase order terms will dictate cancellation and refund ability.

  • Our core programs are designed for in-person delivery. Select modules, coaching sessions, and follow-up activities can be done virtually. Contact us for a more detailed discussion.

    We do not currently offer training videos.

  • We typically work with between 8-20 leaders per cohort to keep sessions interactive and the coaching meaningful.

  • Yes. We tailor scenarios, tools, and emphasis areas to your environment, company, and roles. We often include items such as emphasis on your company values, goals, and priorities as applicable in order to establish a base of common purpose for the cohort.

  • Discovery can begin within 2 weeks. Program start dates depend on the amount of customization necessary, scheduling, and cohort size.

  • Yes. We can customize the schedule to run programs on different shifts or weekends as desired to best accommodate the needs of the individual participants. Let’s discuss your specific needs.

  • "Jeff is highly successful at motivating employees to perform at high levels in all focus areas.”

    Director EHS+Q

  • [Jeff teaches with] “Great Communication skills and excellent business acumen coupled with vast experience.”

    VP of Operations

  • "Jeff created a high performing team by challenging and developing the individuals according to their needs to grow."

    Head of Integrated Supply Chain

Want to run a corporate event?
Let’s Talk!

Please use the form below to contact me to request a special session dedicated to a specific group, or another topic for training. I read every message and do my best to respond within 1 business day!